Customer Service is what you can count on!

YOUR QUESTIONS ANSWERED

We’re always ready to listen and respond to your questions and concerns, and we’re available when you need us.​ No matter if you are using our services or not, contact us anytime.

INFORMED BUYING DECISION

From the time you initially set up your appointment, through each step of the inspection, and long after you’ve received your report—we’re committed to preparing you for an informed buying decision and your forthcoming success as a homeowner.

ASSISTANCE AFTER THE INSPECTION

Even after you move into you new home, if you need more information about any aspect of your home, go ahead and give us a call—it doesn’t matter how long it’s been since we last worked together, we’ll be happy to assist.

INSPECTION REPORTS RETURNED IN 24 HOURS OR LESS 

​Before a full 24 hours have passed since your home inspection, we’ll send over an organized digital report of our findings. Our timely inspection reports contain an abundance of pertinent information we’ve discovered about the home, while remaining concise and refreshingly straightforward. When necessary, we even throw in pictures and videos of the home to help make it perfectly clear why a specific finding should be taken into consideration before a purchase is final. We also include access to the innovative Create Request List™ (CRL)™ feature by HomeGauge.

THE CREATE REQUEST LIST™ (CRL)™ 

• Make your own itemized request list by clicking through a set of easy-to-follow prompts that will allow you to transfer defective listings directly from your inspection report
  
  
• Choose the request option that best fits your needs, whether it’s repair, replacement, or reimbursement for a defective component
  
  
• Work on your request list from a variety of devices, including personal computers, mobiles phones, and tablets​

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Offering InterNACHI HOME BUY BACK GUARANTEE

Additional terms and conditions apply, including:

• A home with material defects not present at the time of the inspection, per InterNACHI's Standards of Practice, is not eligible for buy-back.
• A home with issues not required to be inspected, per InterNACHI's Standards of Practice, is not eligible for buy-back.
• The Guarantee applies to your primary residence only.
• The home must be listed for sale with a licensed real estate agent.
• The Guarantee may be honored for up to 90 days after closing.
• The inspection must be performed by an InterNACHI® Certified Professional Inspector® already participating in the Buy-Back Program.
• We will pay you the purchase price, but you are responsible for any applicable fees and real estate commissions.

*Must request to be enrolled in buy back program at time of booking appointment or time of inspection to take advantage of this program.