Customer Service is what you can count on!

YOUR QUESTIONS ANSWERED

We’re always ready to listen and respond to your questions and concerns, and we’re available when you need us.​ No matter if you are using our services or not, contact us anytime.

INFORMED BUYING DECISION

From the time you initially set up your appointment, through each step of the inspection, and long after you’ve received your report—we’re committed to preparing you for an informed buying decision and your forthcoming success as a homeowner.

ASSISTANCE AFTER THE INSPECTION

Even after you move into you new home, if you need more information about any aspect of your home, go ahead and give us a call—it doesn’t matter how long it’s been since we last worked together, we’ll be happy to assist.

INSPECTION REPORTS RETURNED IN 24 HOURS OR LESS 

​Before a full 24 hours have passed since your home inspection, we’ll send over an organized digital report of our findings. Our timely inspection reports contain an abundance of pertinent information we’ve discovered about the home, while remaining concise and refreshingly straightforward. When necessary, we even throw in pictures and videos of the home to help make it perfectly clear why a specific finding should be taken into consideration before a purchase is final. We also include access to the innovative Create Request List™ (CRL)™ feature by HomeGauge.

THE CREATE REQUEST LIST™ (CRL)™ 

• Make your own itemized request list by clicking through a set of easy-to-follow prompts that will allow you to transfer defective listings directly from your inspection report
  
  
• Choose the request option that best fits your needs, whether it’s repair, replacement, or reimbursement for a defective component
  
  
• Work on your request list from a variety of devices, including personal computers, mobiles phones, and tablets​